Space Potato

NOT UPDATING UNTIL WE GET OUR FREE DELOUSING

Sunday, March 05, 2006

 

Dear Customers



Dear Customers,

I think it's really great that you decided to come into my store. Hell, without you, I wouldn't have a job, but there are a few things I think we should talk about. I'm going to go ahead and itemize them in this letter, just for you.

1.) If your kid is having a tantrum in the middle of the aisle you have one of two options. Give them what they want or take them outside. There is no "ignore it" option, you ignorant prick.

2.) On this subject. If your child touches any food or beverage item to their mouth, you're going to fucking pay for it. This is especially true if there are bites missing. Just because they put it back doesn't mean I didn't see them eat it.

3.) Specific to Blockbuster, I know, but if it's not on the fucking shelf, it's not in. Get over it, get something else, and move on.

4.) I know the prices suck, but myself and my staff of acne ridden teenagers have no input whatsoever on that topic. That concern is best directed at the nearest wall.

5.) I don't care how your day is going. I might ask and hell, sometimes I might even seem interested. Protip: It's because I'm paid to seem interested. I don't care about the death in the family, your herpes flare up, or little Timmy vomiting all over the first base umpire. Get your shit, follow my simple directions, and get the fuck out.

6.) Listen, comprehend, then ask your question. When asked to hit the green button to accept your credit card purchase, it's probably best not to ask which one the green button is. Protip: Colorblind individuals can disreguard this example.

7.) Your trash is not my trash. Though you may just throw your empty packs of Redman on the floor next to the switch you beat your wife with at home, throw it in the fucking trash can at my establishment.

8.) When you are on your cellphone at checkout, I will go out of my way to ask you as many questions as obnoxiously loud as I can. If you give me the "one second" hand motion I will ask the next person in line to approach the counter. Hang up and call them back you rude fuck.

9.) I have a more severe loathing of you than my cashiers do. Go ahead and ask to speak to the manager. You'll find more sympathy from them than you will with me.

10.) I'm impressed that you can spray a shit fountain halfway up the wall and nearly approaching the ceiling, but let's try not to do that so much in my bathrooms.

11.) If you knock something over, break something, pick something up you actually didn't want, or spill anything in the store, do your best to clean it up. I saw you put it back where it didn't belong and now I hate you and everyone who looks like you.

12.) Have what you need ready when you get to the counter. When I ask for payment, it's best to know how you're going to pay and avoid staring at me like I just kicked your grandmother in the crotch. Have your method of payment out along with any other coupons or discount cards right at the start.

13.) There is a handle on the door for a reason, use it to both open and hold open the door for others.

14.) Let me finish the job I'm doing before I start helping you. If I'm handling another customer hold your excrement for another 30 seconds before asking for the restroom key. If I have a giant stack of stock that I'm carrying to be put back, let me fucking put it back and don't ask me where something is located.

15.) Find your own god damn phone to use. The one I have here is mine and it's a huge pain in the ass to let you use it.

And finally and most importantly,

16.) Your children are not allowed in the store by themselves. Period.

I hope that we maybe understand each other a little better now. I know that I feel good just discussing some issues that you need to work on. Hell, at least our lines of communication are open and unfettered. I'll put an extra special surprise in your bag next time I see you in the store.

Love,
Badfish

Comments:
Awesome. Awesome to the max.
 
Aric, this was excellent.
 
Nah, it just sounds really whiny. Dude go be a garbage man or something else in a non customer related position b/c I don't want to have to ever read that shit dribble again.
 
Awesome.
 
Also didn't realize that this blog was mandatory reading. :confused face:

I'm almost positive that this comment comes from someone who hasn't had to deal with customers regularly. Jesus, someone working a restaurant should post a blog.
 
I worked at Directv. Oh I've got stories dude. I've got stories that would make a Vietnam Vet cry.
 
Good thing you were only "almost positive," because I have worked in several customer related positions. From retail/sales to direct customer assistance. From lowly peon to managerial position. Oh, and reading my comments are not mandatory either fella. I just didn't realize this was an ass kissing only comment area. Here: "Dude that so ruled. You must be neat!" Now we all fill better.
 
I kind of like this guy. He's so "in your face"!
 
I don't have issues with the fact that you're not kissing my ass. Hell half of my forum members since the beginning can't stand me. I have issues with the fact that you didn't really say what part of the blog you considered dribble or whiny.

A lot of what I wrote was over the top, for sure, but looking at it as objectively as possible, the only points that really make me sound like a complete prick are 5 and 9.

The rest, in my opinion, are legitimate bitches. The cellphone thing is just a personal bitch. I have to ask customers some quick questions before I'm allowed to rent, to confirm identity and whatnot. To me, it doesn't get any ruder when people hold up the line and give me the "hang on" hand motion while they're screaming into their phone.

The rest of it is pretty legitimate to me. A lot of people in retail will read at least one or two points and be able to completely apply it to their job. When you're in a grocery story and you decide you didn't want that can of peas, do you throw it on the floor and walk away? Is it whiney of me to expect you to throw your trash in the trash can or that if your kids take a bite out of a candy bar that you pay for it?

Is it cool for me to walk into the bathroom at your store and shit on the wall THE FUCKING WALL and not even attempt to clean it up? I mean, who does that? What kind of person does something like that?

Tell me what part you felt was whiney.

Oh, and as far as the comments not being mandatory reading, I did realize that. I was just replying to your "I don't want to have to ever read that shit dribble again." comment. I was hoping that you'd gotten the good news that you didn't ever have to read my shit dribble again, because you didn't actually have to read it at all.

Oh to be anonymous on the internet.
 
Wow, I didn't realize you were so sensitive to the perils of customer service. I mean, sheesh, you really seem sincere. I feel like such a jerk now. I remember getting annoyed when gargage was left on a shelf and thinking I wish I could go to that person's home or work and leave garbage for them to clean up. Then I remembered my job was to deal with customers so I looked down and realized I had a pair of balls, and sucked it up like a man. (Not my balls you literal sons of boxes) Once again, if they bug you so bad maybe you should look for work else where. Or maybe instead loathing your customers more than your employees you show them respect and empathy. Maybe you get shit on, ok your walls not you, because you treat them like shit. Or maybe they do it because they know how bad it upsets you. Who knows? All I know is I shit my pants because I am really old and have certain bowel problems.

Oh, and yes you are right, oh to be anonymous on the internet is like humping through a glory hole. Gotta love it.
 
I guess it just boils down to the fact that I don't do those things when I go into a store. If I'm on the phone, I hang it up. If the toilet overflows at Wal*Mart after taco night, I at very least alert someone to the fact. I'm not sure why other people don't and it makes me sad for humanity. If I'm in any other place of business, I get just as riled up at people doing stupid or rude things as I do at my own job. I don't feel sorry for me, I feel sorry for people who do things listed in my blog and find it acceptable.

You're right, if I wasn't so complacent I should go out and get another job where I don't have to deal with customers, but the fact is that I don't have any sort of education that would allow me to do that. It's nobodys fault but my own that I'm trapped in the service sector. So much so that I just got a second job in retail to pay the bills.
 
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